Secure Our Best Rates
We promise that every hotel reservation booked through our website is guaranteed to have the best rate. If you find a rate for our hotel on another site lower than the best available rate on our website for the same room type, dates, rate payment requirements (e.g. full prepayment requirement), and restrictions, we will match the lower rate you have found.
If you find lower rates at the time of booking, contact us and we will match your rate.
If you have already made a reservation on our website, we will honor the lower rate and offer an upgrade based upon availability.
You must do the following to claim our Best Internet Rate Guarantee:
- Contact South Coast Winery Resort & Spa within 24 hours of booking your room by completing the required information in the Best Internet Rate Guarantee Claim Form
- Upon its verification of your claim, South Coast Winery Resort & Spa will honor that rate for the nights for which the lower rate was found, plus offer an upgrade based upon availability
- Rooms on the other website must be publicly available and bookable on the Internet at the time of verification
This guarantee does not apply to:
- Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized
- Internet special promotions or packages
- Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities
- Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by South Coast Winery Resort & Spa and a specified and limited group, and are not publicly available
Best Internet Rate Guarantee Claim Form:
Contact South Coast Winery Resort & Spa within 24 hours of booking your room by completing the required information in the form below:
Boxes marked (*) are mandatory.