Spa Etiquette

Spa Etiquette

The GrapeSeed Spa at South Coast Winery Resort & Spa is an oasis of serenity and relaxation. Therefore, we ask that you arrive 20 minutes prior to treatment to allow yourself time to check in, change your clothing & relax in our lounge, sauna, steam & whirlpool facilities. To maintain this tranquil environment, we ask that you respect others’ privacy, speak softly and please turn off your cell phones or pagers.

 

Spa Forms:

Download: Facial Forms
Download: Massage Forms
Download: Prenatal Release Forms



Spa Reservations:

It is highly recommended that you reserve your appointments at least two to three weeks prior to your desired date.  Space is limited. 


Cancellation Policy:


To avoid charges to services booked, please contact us no later than 6pm the day prior to your scheduled spa day. In the event that a cancellation or rescheduling notice is given after 6pm the evening prior, a full-service charge will be posted to the credit card number recorded at the time of booking.  We strictly enforce this policy.  *Amenities/Facilities include:

 

- 84 Degree Saline Pool

- 21 Meter Pool 


- Multiple Salt Water Jacuzzis


- Steam Rooms


- Dry Saunas


- Fitness Center


- Tranquility Lounge


*Spa day passes are not readily available due to the spa's high occupancy; however these spa facilities are included for your enjoyment with a spa service of $85 or more. 


Attire:


Provided at the GrapeSeed Spa will be a robe and sandals.  Make sure to bring a bathing suit to lay poolside or purchase one from our boutique's diverse selection.  The locker room facility is a clothing optional area.  During a massage, feel free to dress down to your own comfort level.



Age Limit:

You must be 18 years of age and up to utilize the locker facility and to get a spa service.

 

Please notify our staff if there are any special physical or medical needs or conditions that we need to consider prior to your service(i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The GrapeSeed Spa is not responsible for lost or stolen items. Be well. 



Hours of Operation:

8:00 AM - 6:00PM Monday-Thursday
8:00AM-7:00PM Friday- Sunday

 

Hours of Services:
9:00 AM -5:00 PM Monday-Sunday