South Coast Winery Resort & Spa Garners More Awards

SOUTH COAST WINERY RESORT & SPA GARNERS MORE AWARDS
TEMECULA, CA – JUNE 1, 2011 – Temecula Valley Convention and Visitors Bureau President, Kimberly Adams, visited South Coast Winery Resort & Spa this morning to pay special tribute to a special employee. 

Mr. Sean Suthers, veteran food server for South Coast Winery’s Vineyard Rose Restaurant, was presented with an award in recognition of his outstanding service and commitment to providing stellar hospitality.  The award is offered as part of the Temecula Valley Convention and Visitor’s Bureau campaign to acknowledge the region’s hospitality all-stars and its employers for their contributions in ensuring each visit to Southern California Temecula Valley Wine Country is filled with the promise of enjoying a rich, new sunny experience and leave inspired to visit again and tell a friend.
According to the CVB web site, the key qualities the CVB’s award recipients must embody include the following:
 
Sincerity
Enthusiasm
Respect
Vision
Intervention 
Care 
Enjoyment 
Various Service Commitments

Of course, South Coast Winery Resort & Spa and its Vineyard Rose Restaurant are no strangers to receiving awards for excellence.  In addition to receiving over 1,600 awards and medals from both domestic and international wine competitions for wines produced in its first ten years of production, it was also the very first Southern California winery to earn the “Golden Bear Best Winery in the State of California” title in 2008 and then went back again to claim a back-to-back “Golden Bear Best of” California title in 2009 from the California State Fair Wine Competition, one of the oldest, most prestigious wine competitions in the country.  Last year, the winery resort’s Vineyard Rose Restaurant proudly claimed its first “Award of Excellence” title from Wine Spectator and is vying again for a back-to-back acknowledgement in 2011. 

“Awards are good” says Frances Packham, South Coast Winery Resort & Spa’s General Manager, “but the proof is in the customer experience.  We’ve set our standards high, so our company closely tracks the pulse of each customer’s experience and carefully trains its employees in hospitality in order to remain at the forefront of our mission.”  Most all of those whom have already graced the grounds of South Coast Winery Resort & Spa attest to the level of service excellence they receive from the moment of arrival until the time of departure.  The same holds true for those whom have entered the doors of the resort’s restaurant and encountered Server Sean Suthers.  Ms. Packham agrees, “I have received a great number of customer comment cards that reflect upon Sean’s bright, smiling face and the level of enthusiasm and sincerity he brings to the care of each guest’s needs.”  If you haven’t been to South Coast Winery’s Vineyard Rose Restaurant yet, you’re invited to stop in see for yourself why the Temecula Valley voted Sean Suthers a leading hospitality professional for the region.
South Coast Winery Resort & Spa is located at 34843 Rancho California Road, Temecula, California. They also have a wine-country themed restaurant and tasting room in the heart of Orange County California’s popular South Coast Plaza district.  Discover both at www.WineResort.com.  For more information about this release, electronic photos or to schedule a private media tour of South Coast Winery Resort & Spa, contact Crystal Magon at (951) 587-9463 Ext. 7204 or cmagon@wineresort.com.